Terms and conditions of use

Rule 1

To be able to make purchases you must be registered in our web platform with all your data to send the products.

Our shipments are made by UPS under a specific roses delivery program, which ensures its freshness and the quality of the package until its final destination

Rule 2

In our platform we do not deliver orders under credit, all orders must be paid before being dispatched. Our current payment methods are: PAYMENT BY BANK TRANSFER, PAYMENT BY PAYPAL, PAYMENT BY REGULAR CREDIT CARD. For payments by bank transfer you must first confirm the payment before sending your merchandise.

Rule 3

Ezrose.inc ensures that all your products are of AAA quality, but if you receive some in poor condition we make special credits, after sending the damage of the package through photos and review of our staff.

NOTE

For refunds please follow this steps:

1.- Send clear photos of roses, the box, and the wrapper with the bar code

2- The claim must be made within 24 hours after delivery of the package.